play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 1064229352
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to be stable. If an OTP is not received after waiting, try clicking on send OTP again. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active number you have. If the number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and access the app without any problems. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, higher than other apps, but only the amount earned from gaming can be withdrawn. The bonus money collected cannot be withdrawn. This means you can only access the funds you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI, and bank details. This information is essential for a smooth and secure experience. Please ensure all details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but its efficiency also means that payments may be delayed, requiring a wait of up to 24 hours. This wait time can vary, but in most cases, the process is completed within 3 hours. However, in instances with payment delays, users may need to wait longer.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used within the gaming platform and cannot be withdrawn. Any money earned by playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and view your transaction history. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
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